QUALITY IST THE PRECONDITION OF OUR SUCCESS
ALS Automated Lab Solutions is DIN EN ISO 9001:2008 certified since its start
Beyond this ALS is a certified producer and distributor of medical devices according to DIN EN ISO 13485:2012.
Our Quality politics
Quality Management is not only an executive function and obligation for the management. It applies to the acting and thinking of all of our employees. All activities within the company are determined by the uncompromising compliance with our quality policy.
The ALS Automated Lab Solutions GmbH is engaged in the development and production of mechatronic commodities. Target products are devices and group assemblies for laboratory and medical technology, to be found within the field of life science as well as in general automation. The products are mainly sold within Europe, in North America and Asia.
On these markets, we are facing very high scientific-technological and qualitative demands and the global competition is thus increasing. For this reason, we will only be in the fore as long as we are capable of meeting thoroughly all quality objectives.
Therefore, the management has set the following principles as our quality objectives. They are telling each employee in short form what is important to us. Quality is not self-arising; it has to be created from each employee and every day anew.
Our customer's satisfaction is decisive for both: success and the future growth of our company.
Our customer's expectations define our actions. Special customer requests pose a challenge to us and will be implemented, if they are technically practicable.
The collaboration with our customers has to be to their satisfaction at any time. This applies from the first contact with our company to the final day of use of our product.
The customers are setting the benchmark for our quality. Their judgement over our products is crucial. Therefore, product quality is one of the ultimate business objectives.
Each employee contributes in her/his position to the realization of our quality policy. Thereby the preset quality guidelines are binding for all employees. Additional demands from our customers will be considered.
Our suppliers are strictly integrated into our quality management system and checked regularly by supplier audits.